InfiNet offers an attractive array of services designed to meet your specific business needs, including standard and enhanced services based on your specific need.  Our baseline for any business engagement may include any of the following elements:

  • 7AM to 5:30PM standard call center with 24x7 On Call Options

  • Next Day Dispatch for individual workstation and printer issues

  • Best effort / same day dispatch for system or server outage

  • Remote diagnostic capabilities for many "hard" outages

  • Pre-paid Block Time for significantly reduced labor costs

  • Manage all OTC platforms with 24x7 active monitoring


  • Project Scope development by true Project Managers

  • Lowest Cost Resource dispatch Competent to Address Need

  • Minimal Trip Charge versus Portal-to-Portal billing

  • Off Hours and Weekend Service Rate Plans Available

  • Project and Time and Material Labor Options

InfiNet bills on-site engineers and help desk calls in quarter hour increments.

Engineering Resources remain on-call 24x7x365.

Your Account Executive will assist you in determining your best blend of services.

Our Team Goal is 100% Customer Satisfaction.